Incognito Support

Support is provided during business hours (weekdays 08:00 to 17:00 South African Standard Time, GMT+02).

Send a support request via e-mail to: pgs@prism.co.za

We endeavor to attend to all support requests as soon as possible.

We recommend that you consult the Incognito Diagnostic Guide before contacting support. This guide will help you to quickly resolve common problems and also indicates the information you should supply in a support request in order to ensure prompt and accurate service.